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After Step 3, you know when to help. This step is about how to execute relevant visual guidance on-screen. Chat-only guidance is not enough for product support workflows. Users need visual direction in the interface itself β€” what to click, where to look, and what sequence to follow β€” so this step treats visual guidance as a core delivery path, not a fallback.
Support for browser agents in this step is coming soon.
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Next: Step 5 β€” Enrich with user memory