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Documentation Index

Fetch the complete documentation index at: https://developers.autoplay.ai/llms.txt

Use this file to discover all available pages before exploring further.

Coming soon. This step is currently in progress. Check back shortly.
Once you’ve connected real-time events in Step 1, the next layer is proactive triggers — letting your Botpress bot reach out to users before they ask, based on what they’re doing in your product.

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What this step will cover

  • Defining trigger conditions on your ActionsPayload stream (e.g. user stuck on the same workflow step, first visit to a key feature, repeated failure signals)
  • Routing a firing trigger to Botpress as an outbound message or quick-reply prompt
  • Gating triggers with the Autoplay FSM (can_show_proactive_with_reason) to avoid noise and respect cooldowns
  • Using the Botpress Conversations API to initiate a conversation when no active thread exists

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Why proactive triggers matter here

With only Step 1, your Botpress agent is context-aware but still reactive — it waits for the user to open chat. Proactive triggers let the bot send the first message at exactly the right moment: when the user is visibly stuck, exploring a new feature for the first time, or resuming an incomplete workflow.
Back to overview: Botpress tutorial