> ## Documentation Index
> Fetch the complete documentation index at: https://developers.autoplay.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Scout

> Dedicated Help Scout integration helpers are coming soon. Stream events to your connector and support AI agent today.

<Info>
  **Dedicated helpers for Help Scout are coming soon.** That is **not a blocker**: you can **still give your Help Scout integration real-time context today** by pulling a user's live activity on demand from the Autoplay connector. When dedicated helpers ship, they will be **optional extras** — not required for implementation.
</Info>

***

We plan first-party helpers so Help Scout conversations can show the same structured context as other channels. Until then, pull a user's recent activity synchronously — from a webhook handler, or right before you post a note/reply — the same way the [Plain tutorial](/recipes/plain-tutorial/step-1-connect-real-time-events) does:

```bash theme={null}
curl "https://mcp.autoplay.ai/users/YOUR_PRODUCT_ID/YOUR_USER_ID/live-activity?limit=10" \
  -H "Authorization: Bearer YOUR_MCP_KEY"
```

`YOUR_USER_ID` must be the same stable id your activity source identifies the user with (e.g. `posthog.identify(...)` / `amplitude.setUserId(...)`). No stream client or background process is required — see the [Quickstart](/quickstart) for how to get `product_id` and `mcp_key`.